Accessibility Statement for Village Family Collective
This statement was last updated on July 28, 2025
We at Village Family Collective are working to make our site villagefamilycollective.ca accessible to people with disabilities.
Village Family Collective is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment
We believe everyone should have equal access to information and services. We are dedicated to making our website, villagefamilycollective.ca, accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and adhere to many of the available standards and guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
What We're Doing to Improve Accessibility
We are continuously working to improve the accessibility of our website. Our efforts include:
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Content Accessibility: We strive to ensure all articles are clear, readable, and well-structured.
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Image Descriptions: We provide voice descriptions (alt text) for all images on our website to ensure users who are blind or visually impaired can understand the visual content.
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Navigation: We aim for clear and consistent navigation throughout the site, including our caregiver profiles, booking portal, and payment portal, to help all users find information easily.
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Third-Party Integrations: While we use third-party services for our booking and payment portals, we are committed to selecting providers that also prioritize accessibility or to implementing solutions that enhance accessibility for those interactions. Our social media links are designed for ease of access.
Feedback
Your feedback is essential to our efforts to improve accessibility. If you encounter any accessibility barriers on villagefamilycollective.ca, please don't hesitate to contact us. We welcome your input and will consider all feedback as we work to improve our website's accessibility.
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Phone: 250-309-3064
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We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you need in an accessible format or to resolve the issue.
Declaration of partial compliance with the standard due to third-party content
The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.